Privacy
Privacy Policy
This Privacy Policy describes how ToonMaxxing, a product of Capslock Marketplaces Private Limited ("we", "us", or "our"), collects, uses, and protects your information when you use the ToonMaxxing mobile application and related services (the "Service").
By using ToonMaxxing, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
As stated in our Google Play listing, ToonMaxxing does not collect personal data and does not share data with third parties. Where limited technical data is processed to operate the Service, it is handled as follows:
a. Account Information (if provided)
- Mobile number or email address (for account creation, if applicable)
- Display name or profile preferences
b. Usage Data
- App interactions (features used, watch history, watchlist activity)
- Device and OS information
- General location (city-level, for content recommendations)
- Payment transaction references via Google Play (no card details are stored by us)
c. Content Preferences
We may process your genre preferences, watch history, and saved titles to deliver personalized anime recommendations and micro drama suggestions. This data is used solely to improve your in-app experience.
2. How We Use Your Information
We use your information to:
- Deliver anime discovery, micro drama playback, and personalized recommendations
- Maintain your watchlist and viewing progress
- Improve app performance and features
- Provide customer support and service notifications
- Process in-app purchases via Google Play
- Analyze usage trends to enhance the product
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We do not share data with third parties except:
- Google Play for billing and subscription management
- Analytics tools (e.g., Firebase) for aggregated usage insights
- Service providers under confidentiality obligations, only to support operations
We may disclose data if required by law or to protect our rights, users, or others' safety.
4. Data Security
Data is encrypted in transit. We implement technical and organizational measures to protect information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we advise users to take appropriate precautions.
5. Your Rights
As a user, you have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal and operational needs)
- Withdraw consent to promotional communications
You can request changes or deletion by contacting us at hello@capslockmarketplaces.com
6. Data Deletion Policy
a. Your Right to Delete Data
You have the right to request the deletion of your personal data at any time. We are committed to honoring such requests in accordance with applicable privacy laws.
b. How to Request Data Deletion
To request deletion of your data, you can:
- Email us at hello@capslockmarketplaces.com with the subject line "Data Deletion Request"
- Include your registered mobile number and email address (if applicable) for verification
- Use the in-app account deletion feature (if available)
c. What Data Will Be Deleted
Upon verification of your identity, we will delete:
- Your personal information (name, mobile number, email address)
- Your watchlist, viewing history, and preferences
- App usage and interaction data
- Payment history (subject to legal retention requirements)
d. Data Retention Exceptions
Some data may be retained for legitimate business purposes, including:
- Transaction records required for tax and accounting purposes (up to 7 years)
- Data necessary to comply with legal obligations
- Anonymized and aggregated data that cannot identify you personally
e. Processing Timeline
We will process your data deletion request within:
- 30 days for standard requests
- Up to 60 days for complex requests involving multiple systems
You will receive confirmation once the deletion is complete.
⚠️ Important Note:
Deleting your data is irreversible. Once deleted, you will lose access to your watchlist, viewing history, and all associated data. If you wish to use ToonMaxxing again, you will need to create a new account.
7. Children's Privacy
ToonMaxxing is not intended for users under the age of 13. We do not knowingly collect data from children. If a parent or guardian becomes aware that their child has provided us with information, please contact us to remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notifications. Continued use of the app post changes implies acceptance of the revised policy.
9. Contact Us
Capslock Marketplaces Private Limited
Capslock HQ, 555, 14th Main Rd,
7th Sector, HSR Layout,
Bengaluru, Karnataka 560102
Email: hello@capslockmarketplaces.com
Phone: +91 9071222080